Website UX Writing: Samsung Knox Mobile Enrollment
Led the user to task completion using language.
Received positive feedback from the Samsung team.
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Thank you for taking this journey with me! Buckle in!
Project Type: Case Study
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Role: UX Writer for the scope of the case study.
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Challenge: Help Alex get the free trial from the Samsung Knox E-FOTA website.
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What is Knox E-FOTA Mobile Enrollment: It is used to add and configure new mobile devices in a business organization.
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Complete details are hidden due to company confidentiality. For the full case study, please email vidisha.khaitan@outlook.com.
User Profile of the IT Admin
Meet Alex!
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Age: mid 30s
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Location: Urban tech-centric area
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Occupation: He handles the deployment, maintenance, support, and security of hundreds of corporate mobile devices.
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Personality: Introvert, analytical, busy, organized, independent, active, safe, and experienced.
