Website UX Writing: Samsung Knox Mobile Enrollment
Led the user to task completion using language.
Received positive feedback from the Samsung team.
Thank you for taking this journey with me! Buckle in!
Project Type: Case Study
Role: UX Writer for the scope of the case study.
Challenge: Help Alex get the free trial from the Samsung Knox E-FOTA website.
What is Knox E-FOTA Mobile Enrollment: It is used to add and configure new mobile devices in a business organization.
Complete details are hidden due to company confidentiality. For the full case study, please email vidisha.khaitan@outlook.com.
User Profile of the IT Admin
Meet Alex!
Age: mid 30s
Location: Urban tech-centric area
Occupation: He handles the deployment, maintenance, support, and security of hundreds of corporate mobile devices.
Personality: Introvert, analytical, busy, organized, independent, active, safe, and experienced.
